SMS Messaging Terms
How BuildCresco's text messaging works: what you get, how often, what it costs, and how to stop.
Last updated:
About this programme
BuildCresco sends text messages (SMS) only to people who have given express written consent by ticking the SMS box on a form on this website. Ticking that box is optional and is never a condition of any purchase, quote or service.
If you did not tick that box, we will not text you. You can still reach us, and we will still reply, by email or phone.
What you will receive
Messages relate to the enquiry you submitted and to the services you asked about. In practice that means:
- a reply to the process or question you sent us;
- arranging, confirming or rescheduling a call or meeting;
- follow-up about an automation we are scoping or building for you; and
- occasional information about BuildCresco services, where you consented to that.
Message frequency
Message frequency varies. It depends on the conversation you are having with us — most people receive only a handful of messages in total, and we do not run recurring broadcast campaigns.
Cost
Message and data rates may apply. BuildCresco does not charge you for these messages, but your mobile carrier may charge you for sending and receiving them according to your plan. Check with your carrier if you are unsure.
How to stop messages
Reply STOP to any message from us. You will receive one confirmation that you have been unsubscribed, and then no further messages.
You can also withdraw consent by any other reasonable means — replying with words such as "stop", "unsubscribe", "cancel", "quit" or "end", telling us on a call, or emailing us. We will honour any such request promptly and in no case later than ten business days after we receive it.
Stopping text messages does not stop us replying to you by email, and it does not delete your enquiry. To ask us to delete your data, see the Privacy Policy.
How to get help
Reply HELP to any message from us, or email us using the address at the end of this page, and a person will get back to you.
Carriers
Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and can be affected by your carrier, your device and your coverage.
Eligibility
You must be at least 18 years old and be the subscriber of, or the customary user with authority to consent for, the mobile number you enter. Do not enter someone else's number.
Your mobile information is not shared
Mobile information collected for text messaging, including your number and your consent, will not be shared with or sold to third parties or affiliates for their marketing or promotional purposes. This exclusion applies regardless of any other data sharing described in our Privacy Policy.
We share your number only with the messaging provider that delivers the messages on our behalf, under contract and solely to send them.
Changes
If this programme changes, this page is updated and the date above changes with it. Material changes to what you consented to will be re-consented rather than assumed.
Contact
BuildCresco